What would you like help with today?

Hi Ms. The Monthly,

Welcome to the help centre. Here you can find answers to our most frequently asked questions.

If you can't find the help you are after, please contact our subscriptions team by email or on 1800 077 514.

What would you like help with today?

Subscriptions

The Monthly offers rolling 6- and 12-month digital and print subscriptions, in addition to bundle subscriptions across other Schwartz Media titles. Subscribe

Paywall

You can read one paywalled paid article per month on the website. To read more articles and access all the journalism in the e-book edition, you will need a subscription. Simply log in via the email address and password associated with your subscription.

When you subscribe to the print edition of the magazine, you are also entitled to access all content behind the paywall, but you must have an online account and a current subscription.

If your subscription is expired, or you have a subscription to only The Saturday Paper or Quarterly Essay, you will be able to sign in but you will not have access to content behind The Monthly paywall.

If you have just renewed a subscription online, you may need to log out and log back in for the system to update your status. Already a subscriber? Log in here. Subscribe

Payment Options

We accept payment via Visa, Mastercard and American Express. We also accept cheques or money orders made out to "The Monthly". Organisations such as schools and libraries can request to be invoiced by sending an email to [email protected].

Pause Subscription

Unfortunately subscriptions to The Monthly cannot be paused.

Google Subscription

If you have subscribed to The Monthly with your Google account, you’ll find your subscription information inside the Google Play app or by clicking here. You can manage that subscription by following the steps below:

  1. Open the Google Play app.
  2. At the top right, tap the profile icon.
  3. Tap Payments & subscriptions. Then select Subscriptions.
  4. Select the subscription you want to manage.

For more support see on managing your subscription with Google: https://support.google.com/googleplay/answer/7018481.

Delivery

The Monthly publishes 11 issues per year, including a bumper summer issue which covers December-January. The Monthly can be delivered to any address in Australia, and will be delivered at the end of each month when new issues are published. For subscriptions requiring international delivery, please see here.

Change Address

To update your delivery address for The Monthly magazine, please log in into your account or send an email to [email protected] with your name, old address and new address. Alternatively, you can give us a call on 1800 077 514.

Cancel or Transfer

If you are wanting to cancel or transfer your subscription please contact us.

Delivery Issues

Your copy of The Monthly should arrive around the end of each month. If you would like to clarify the status of your delivery, please send an email to [email protected] or call 1800 077 514.

Digital Access

All subscriptions to The Monthly include full digital access via the website and app. Learn more

Apps

Issues of The Monthly are available via our new app, which can be installed from here . Please ensure you are signed into the app with the username and password you used to subscribe. Learn more

Google News Showcase

Articles from The Monthly are discoverable on Google News Showcase and in the Google News App. Users of Google News are encouraged to ‘follow’ The Monthly and link your subscriptions with Google if prompted to take full advantage of The Monthly subscription when searching Google and browsing Google News.

Technical Support

If you encounter issues accessing The Monthly website or app and you are unable to resolve the issue with information provided on this page, please contact technical support.

So we are able to resolve your issue as quickly as possible, please provide:

  • the issue you are encountering;
  • the URL of the page;
  • any error messages;
  • your browser name and version; and
  • your operating system (PC or OS X).

Try these tips below as they often solve most problems:

  • Log out and then log in
  • Request a new password be emailed to you
  • Click here to login and check your subscription status
  • If in private browsing mode, turn it off
  • Clear cookies
  • Close and re-open browser, or try a different browser
  • If the problem occurs on a work computer, try logging in at home
  • Disable any browser extensions
  • Reboot the device or computer

 

Gifts

Gift subscriptions to The Monthly can be purchased via our website or by calling 1800 077 514.

Gift Card

You may download and print our simple gift card PDF (here in portrait or landscape).

We also stock professionally printed copies of our gift cards. You can call or email us with the details of your gift recipient(s) and we will organise a gift card to accompany thier subscription.

Schwartz Media Shop

The Monthly tote bags and other Schwartz Media merchandise can be purchased via the Schwartz Media Shop. Visit shop

Newsletters

Manage which of our email newsletters you receive via our website.