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Subscription questions

Gifts | Gift cards | When to expect delivery | Delivery problems | Pay wall access | Your online account | Log in issues | iPad/iPhone appGoing away | "The Monthly Pty Ltd" on bank statement | Cheques/money orders | Order offline


Gifts

Gift subscriptions can be ordered via our website, the subscription card in the print edition or simply telephone or email us with the details.

For gift subscriptions ordered on the website, there are separate pages for Print and Digital Gift Subscriptions and Digital only Gift subscriptions.

Your online account doesn't list gift subscriptions (at present), it only lists subscriptions going to your address, however, we will remind you when your gift subscriptions are expiring.


Gift cards

You may download and print out our simple gift cards: the Monthly gift card (PDF), Quarterly Essay gift card (PDF) and present them to the recipient at your convenience.

We also stock professionally printed copies of our gift cards. Just call or email us with the details of your gift recipient(s) and we will organise a gift card to accompany your subscription.


When to expect delivery

The Monthly publishes 11 issues per year. There is a combined issue in December-January so subscribers will not receive a magazine delivery in January.

Copies of the Monthly are released the Monday prior to the first Friday of the month and we aim to deliver to subscribers by this time, however, external factors can delay the service provided by Australia Post.


Delivery problems

We may have an incorrect address on file. Your magazines may also have stopped being delivered because your subscription expired and was not renewed. Click here to login and verify your address in our system and to check expiry dates. (Please read "When to expect delivery" above, especially if you are reading this in January)

If delivery problems persist, we are happy to investigate the cause. Please contact us to discuss any persistent issues via telephone, email or submit missing issue report on our website.


Pay wall access

You can read three free articles per month on the website, or five if you create a free account. Thereafter, a subscription is needed to unlock access to articles and the e-book edition. Simply log in via the email address and password associated with your subscription.

Existing subscribers to the print edition of the magazine are also entitled to access all content behind the pay wall, but they must have an online account and a current subscription.

If you have an expired subscription, The Saturday Paper Subscription or a Quarterly Essay subscription only, you will be able to sign in but you will not have access to content behind the pay wall.

If you have just renewed a subscription online to gain access to the pay wall, you may need to log out and log back in in order for the system to update your status.


Your online account

You may already have an online account in our system if you have ever ordered any subscription from the Monthly or Quarterly Essay direct from our website.

Try the sign in form in the header of the website or request a new password be emailed to you.

For a subscription that was ordered offline or received as a gift, you may be able to activate your online account if you know your subscriber number. You can always contact us and we can create one for you.


Log in issues

One of the tips below will solve most problems:

  1. Log out and then log in
  2. Request a new password be emailed to you
  3. Click here to login and check your subscription status
  4. If in private browsing mode, turn this off
  5. Clear cookies
  6. Try a different browser
  7. If the problem occurs on a work computer, try logging in at home
  8. Disable any browser extensions

iPad/iPhone app

Visit our iPad/iPhone app page for app-specific information. The app is part of the Monthly print and digital subscriptions.


Going away?

We can hold the subscription and restart when you return but we cannot send the issues that you have missed while you were away.


"The Monthly Pty Ltd" on bank statement

The Monthly also manages sales for Quarterly Essay and The Saturday Paper. If you subscribed to either of these products this would be the reason for this charge. If you believe this to be incorrect, please contact us.


Cheques/money orders

We accept cheques or money order made out to "The Monthly Pty Ltd" for subscriptions to the Monthly. However, for subscriptions to Quarterly Essay please make cheques or money orders payable to "Schwartz Media Pty Ltd" or “The Saturday Paper Pty Ltd” for The Saturday Paper subscriptions.


Order offline

A subscription order form for the Monthly is available for download or you can download a gift subscription form. You can print it out and send it via mail or fax. Forms are also available inside the print publications.